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The legal bit

Covid-19 terms

You must sanitise your hands upon entry to the building and on entry to the play area this includes adults and children, we have sanitiser available or you can use your own.

We encourage everyone over the age of 11 to wear a face covering on entering the building and whilst in the play area, you may remove this face covering if you sit in the café area for food and/or drink.

Please observe current social distancing guidelines in the play area and café area and follow the entry and exit gates.

Please supervise your children at all times.

If you have any snacks or need to dispose of any rubbish in the café area please use the bins provided.

We will keep your details securely for 21 days as part of the NHS track and trace system.

If your child puts any play piece in their mouth or coughs/sneezes on it, please bring it to reception and we can sanitize that item and replace it.

Terms and conditions

Tickets / Transfers / Cancellation

  1. When purchasing a ticket please note all tickets are non-refundable.
  2. Transfers may be permitted with 24hours notice given and with email correspondence.
  3. We please ask if your child is unwell with the 48hours prior to attending The Little Town of Play that you do not attend, if you provide 24 hours’ notice with email correspondence then we will happily exchange your ticket for another day.
  4. The Little Town of Play reserves the right to close at any time, this will be for your safety and security, if this occurs, we will issue full refunds or transfer to another session.
  5. One child ticket entitles the bearer of that ticket to 1 adult entry, additional adult tickets may be purchased separately in advance.
  6. The ticket price includes entry only, it does not include any food or drink. These can be purchased separately. Remember, we are a cashless town so don’t forget your card!
  7. We require pre-bookings via our website online. We cannot guarantee that there will be space on a session if you walk in, we will try to accommodate you were ever possible however you may be asked to leave and return for a different session. We really hate to disappoint you so please book online in advance; our booking system accepts bookings right up until the sessions have started.
  8. Group bookings are permitted up to 30 tickets in total. The Little Town of Play reserves the right to cancel any bookings exceeding this amount.
  9. Our spaces are limited, this is so children and adults can get full enjoyment from The Little Town of Play.
  10. Unaccompanied adults will be refused entry.
  11. Ticket prices are listed however may change at any time.
  12. Please note if you are buying on behalf of someone else please make them aware of our terms, conditions, and rules of play.
  13. By booking your session online, you hereby accept our terms and conditions which are outlined on this page.
  14. The minimum booking requirement is one paying child + one free adult. If this requirement is not met, you may be refused entry to the session.
  15. Customers may be requested to provide proof of booking and purchase on entering our premises.

Special arrangements

  1. Please contact us if you have any allergies or disabilities or medical conditions that you feel we may need to be aware of. Our email is

Privacy policy

Welcome to our privacy policy

Your privacy is critically important to us.

The Little Town of Play Ltd is located at:

The Little Town of Play Ltd
Unit 1 Rowms Lane
South Yorkshire
United Kingdom

01709 581 079

It is The Little Town of Play’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to (hereinafter, “us”, “we”, or “”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website visitors

Like most website operators, The Little Town of Play collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. The Little Town of Play’s purpose in collecting non-personally identifying information is to better understand how The Little Town of Play’s visitors use its website. From time to time, The Little Town of Play may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

The Little Town of Play also collects potentially personally identifying information like Internet Protocol (IP) addresses for logged-in users and for users leaving comments on blog posts. The Little Town of Play only discloses logged-in user and commenter IP addresses under the same circumstances that it uses and discloses personally identifying information as described below.

Gathering of personally-identifying information

Certain visitors to The Little Town of Play’s websites choose to interact with The Little Town of Play in ways that require The Little Town of Play to gather personally identifying information. The amount and type of information that The Little Town of Play gathers depend on the nature of the interaction. For example, we ask visitors who sign up for a blog at to provide a username and email address.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links to external sites

Our Service may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites, products, or services.

– Https:// uses Google AdWords for remarketing
Https:// uses the remarketing services to advertise on third-party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt-out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Protection of certain personally

Identifying information
The Little Town of Play discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on The Little Town of Play’s behalf or to provide services available at The Little Town of Play’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using The Little Town of Play’s website, you consent to the transfer of such information to them. The Little Town of Play will not rent or sell potentially personally-identifying and personally identifying information to anyone. Other than to its employees, contractors, and affiliated organizations, as described above, The Little Town of Play discloses potentially personally identifying and personally identifying information only in response to a subpoena, court order, or another governmental request, or when The Little Town of Play believes in good faith that disclosure is reasonably necessary to protect the property or rights of The Little Town of Play, third parties or the public at large.

If you are a registered user of and have supplied your email address, The Little Town of Play may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with The Little Town of Play and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. The Little Town of Play takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally identifying and personally identifying information.

Aggregated statistics

The Little Town of Play may collect statistics about the behaviour of visitors to its website. The Little Town of Play may display this information publicly or provide it to others. However, The Little Town of Play does not disclose your personally identifying information.

Affiliate disclosure

This site uses affiliate links and does earn a commission from certain links. This does not affect your purchases or the price you may pay.


To enrich and perfect your online experience, The Little Town of Play uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising, and store your preferences on your computer.
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. The Little Town of Play uses cookies to help The Little Town of Play identify and track visitors, their usage of, and their website access preferences. The Little Town of Play visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using The Little Town of Play’s websites, with the drawback that certain features of The Little Town of Play’s websites may not function properly without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to The Little Town of Play’s use of cookies.


Those who engage in transactions with The Little Town of Play – by purchasing The Little Town of Play’s services or products are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, The Little Town of Play collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with The Little Town of Play. The Little Town of Play does not disclose personally identifying information other than as described below. And visitors can always refuse to supply personally identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Business transfers

If The Little Town of Play, or substantially all of its assets, were acquired, or in the unlikely event that The Little Town of Play goes out of business or enters bankruptcy, user information would be one of the assets that are transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of The Little Town of Play may continue to use your personal information as set forth in this policy.

Privacy policy changes

Although most changes are likely to be minor, The Little Town of Play may change its Privacy Policy from time to time, and in The Little Town of Play’s sole discretion. The Little Town of Play encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Credit & contact information

This privacy policy was created at If you have any questions about this Privacy Policy, please contact us via or phone.

Cookie policy

Strictly necessary cookies

These cookies are essential to providing you with the ability to navigate across the website, such as providing you with the pages that you have requested via our menu system.


This website uses cookies to provide services such as tracking users across the shopping cart process. This website needs to use cookies to enable our system to track your location throughout your purchase, this is needed in order to log your order into our system so that we can book you in for your play session.

Google analytics

This website uses Google analytics in order to provide user behaviour statistics such as which pages a user has visited and which pages are most popular. We use these analytics tools to help users understand which pages/content is most beneficial to our customers, this allows us the knowledge to provide more content that is most relevant to our customers.